Where can I get information about my WhisperDrive?

In this article you can find out all you need to know about the JetBlack WhisperDrive™ Smart .

Specifications

  • Size: 700 (L) x 550 (W) x 490 (H) mm 27.6 x 21.7 x 19.3 inches
  • Size after folding: 257 (L) x 552 (W) x 490 (H) mm 10.1 x 21.7 x 19.3 inches
  • Total Weight: 17kgs/45.5lbs
  • Maximum Load: 100kgs/220lbs excluding bike
  • Resistance System: Self-Generating Electromagnetic
  • Watts: 2500 at 60Km/h
  • Flywheel Weight: 6.5kgs/17.5lbs
  • Coast down time: 17+ seconds
  • Axle Compatibility: 130mm, 135mm (QR and Boltup) 12mm x 142mm with trainer axles. 148mm Boost Adaptors sold separately
  • Drivetrain Compatibility: Shimano/SRAM 10/11 Speed (10 speed spacer included) Campagnolo and XX1 XD freehub bodies sold separately
  • Wheel Size Compatibility: 26″, 27.5″, 29er, 700c 20″ and 24″ Riser Block required

 

User Manual

WhisperDrive Smart User Manual

Click here to open the PDF of the Whisper Drive Smart

 

Whisper Drive Trainer Set Up Video

 

 

App Compatibility Info

Using Apple iPhone or iPads with the WhisperDrive™ Smart

The Smart delivers, speed, cadence and power directly to your device via Bluetooth. ANT+ can be used but you must purchase an ANT dongle to use ANT+ to collect speed, cadence and Power.

 

Screenshot 2022-04-26 at 8.34.04 PM

Using Apple iPhone or iPads with the WhisperDrive™ Smart and a Heart Rate Monitor

 

Screenshot 2022-04-26 at 8.34.21 PM

 

Screenshot 2022-04-26 at 8.34.33 PM

 

Screenshot 2022-04-26 at 8.34.38 PM

 

Using an Android with the WhisperDrive™ Smart

The WhisperDrive™ Smart communicates directly with your Android device via ANT+ FEC and BLUETOOTH SMART.

 

 

If you continue to have difficulty connecting to your device please visit your device’s website to check your device supports Bluetooth and visit www.thisisant.com to check ANT+ support.

 

Parts List

 

WhisperDrive spare parts

Click on this link for the WhisperDrive parts list

 

Firmware Fix

Whisper Drive Smart Firmware Fix
 

How to solve issues when your Whisper Drive Smart (WDS) Firmware is compromised causing one of the following symptoms:

  • WDS light is solid red
  • Unable to connect to the WDS
  • WDS not showing up on any platform or device

Steps to resolve

  1. Download the nRF Tool Box App from iTunes or Google play.

    DOWNLOAD HERE:
    Google: https://play.google.com/store/apps/details?id=no.nordicsemi.android.nrftoolbox&hl=en&gl=US
    iTunes: https://apps.apple.com/nz/app/nrf-toolbox/id820906058
  2. Download the WDS firmware to your phone. DOWNLOAD HERE
  3. Open the Tool Box App and navigate to DUF (Device Firmware Upgrade)
  4. Connect to Device (Possible list below) Note: Do not connect other named devices.
    • JBOOT (WDS default setting)
    • DUF…. (WDS default setting)
    • WhisperDrive
  5. Select Firmware
  6. Update

Please ensure procedure completes before disconnecting. Your light will start flashing once the update is completed.

If you are still having issues locating the WDS, please try LITE BLUE APP to find and locate your Bluetooth device.

DOWNLOAD HERE:
Google: https://play.google.com/store/apps/details?id=com.punchthrough.lightblueexplorer&hl=en&gl=US
iTunes: https://apps.apple.com/us/app/lightblue/id557428110

If your device still does not show up on either the NRF or LITE BLUE APP, the issue is with your hardware unit. Please return to your retailer for warranty support.

We apologise for any inconvenience. JetBlack are working hard to include this procedure as part of the next App update.